We would like to make your online experience as easy and stress free as possible, so if you have any further queries, please do not hesitate to contact us by email email@example.com or phone 08 9330 7670
All orders over $100 will recieve FREE Standard Shipping Australia Wide
All orders under the value of $100 will be charged $12 Standard Shipping Australia Wide
A flat rate of $15.95 is offered for Express Shipping Australia Wide
We use Australia Post Parcel for all deliveries which generally takes 2 - 5 days depending on your location. Please contact us prior to your purchase if you require a shipping ETA.
We aim to offer same day dispatch and tracking on all orders - but sometimes in the unlikely event the item you have purchased is unavailable, we will contact you immediately to discuss your options.
We understand selecting the correct item online can be difficult, that's why we welcome a full refund within 7 days of puchase date (may be extended due to shipping).
Alternatievley we encourage an exchange or store credit within 21 days of purchase.
Returned items must be unworn, original labels attached & in original packaging and accompanied by receipt.
Send an email to firstname.lastname@example.org with details of the preferred exchange item (Style/Colour/Size) you require and we will reserve it for you whilst we wait for the return of your original purchase.
A $12.00 postage & handling fee will be charged on all online exchanges.
Faulty items: Studio Scene reserves the right to determine whether the item returned has a manufacturer fault. If deemed faulty a full replacement will be sent if stock is available or a full refund inc postage will be issued.
Enclose your receipt (copy or original) and product to;
352 Marmion Street
MELVILLE WA 6156